Patient Reviews


Leave a review for Due West Orthodontics and ”Thank You” for giving us the opportunity to serve you.
LaShonte Thomas-Shaw
2 days ago
Exceptional service from his bracket poking him very irritating we were able to call and speak to the on-call provider, Yvonne, who met with us after hours to take care of the situation so my son wouldn’t have to go all weekend more days of discomfort. The office staff is always so friendly. Great care.
Nehal Patel
3 days ago
We have had a great experience at Due West Orthodontics! Every staff member we have encountered genuinely cares. Big thank you to Yvonne for coming in after hours to make sure my son’s issue was resolved so he didn’t have to be in pain overnight!
Reagan Masters
3 days ago
Tricia was the absolute BEST. I love this place so much they are always kind and understand and my teeth look AMAZING. Tricia was so nice and made sure I was comfortable the entire time I was in the chair. She helped me with my colors to choose out for my braces and the color we chose was so cute! Tricia was the best and this is hands down the best orthodontist office!!
Response from the owner:Thank you so much for your amazing review! 💙 We love hearing such wonderful feedback about Tricia! She truly goes above and beyond to make everyone feel comfortable and cared for. We’ll be sure to share your kind words with her! Thank you for your trust and support of Due West Orthodontics. Your recommendation means the world to our entire team! 🦷✨
James Evans
5 days ago
We’ve had a wonderful experience at Due West Orthodontics. The entire team does an amazing job, and Yvonne has been especially great to work with - professional, friendly, and caring. We would highly recommend.
Response from the owner:Thank you so much for your kind words and recommendation! We’re thrilled to hear that you had such a positive experience with our team. We truly appreciate your recognition of Yvonne and the entire Due West Orthodontics team. We look forward to continuing to provide exceptional care and service!
Jessie Robbins
2 weeks ago
The orthodontists are super kind and polite, especially Mrs. Yvette!! Love it!!
Response from the owner:Thank you so much for your kind words and 5-star review! ⭐ We’re so glad you had such a positive experience with our team. We’ll be sure to share your sweet shoutout with Yvette—she’ll truly appreciate it! 💙
Loraine Roberts
2 weeks ago
Braces put on 9/28/2026. Glennette and Dr Smith are amazing. Glennette explained every step. Very friendly enviroment!!!
abby day
2 weeks ago
We love Due West! I’ve had two kids receive orthodontic care with Dr. Smith and his team and have had zero complaints. Level of care and communication means never feeling uneasy or confused about treatment. Highly recommend this team and will use them for any future needs
Response from the owner:Thank you so much for your thoughtful review and kind recommendation! We’re so grateful to hear that you’ve had such a positive experience with our team. Providing clear communication, compassionate care, and a comfortable experience is incredibly important to us. We truly appreciate your trust and support!
Jessica Ruiz
2 weeks ago
We’ve had such a wonderful experience at this orthodontic office! The entire team is caring, professional, and genuinely committed to making every patient feel comfortable and well taken care of. The providers take the time to explain everything clearly and always show patience and compassion. You can truly tell that they care about their patients and their families. We are very grateful for the excellent care and highly recommend this office to anyone looking for a great orthodontic team!
Response from the owner:Thank you so much for your kind words and thoughtful feedback! We’re grateful to hear that our team made a positive impression. Providing a welcoming, compassionate, and comfortable experience is very important to us, and we truly appreciate you taking the time to share your experience. Thank you for your recommendation and support!
Brian Kent
3 weeks ago
Due West Orthodontics is my families first experience with orthodontic care. After sharing our experience with family and friends they have said that we have received great care for our son. Dr. Ashley has been very attentive and responsive to questions we’ve had. The practice staff has always been friendly and helpful. I would recommend them to anyone whose interests in orthodontic care for their children.
Response from the owner:Thank you for taking the time to share your kind words! We’re so glad to hear that you’ve had a positive experience with our team and that you’ve found our staff friendly and helpful. We truly appreciate your recommendation and your support of our practice. It means a lot to our entire team!
Pamela Durkin
3 weeks ago
Yvonne was amazing. My daughter really liked her
Response from the owner:Thank you so much for the kind words and five-star review! We’ll be sure to share your wonderful feedback with Yvonne. We truly appreciate you taking the time to leave us a review! 💙
Emma
3 weeks ago
Good work
Response from the owner:Thank you so much for the kind feedback and 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your support and are grateful you took the time to share it!
Nethmi Karunananda
4 weeks ago
Very nice and kind and explained really well. Was very attentive and always checked to make sure for any discomfort.
Response from the owner:Thank you so much for your kind words! We truly appreciate you taking the time to share your feedback. Our team strives to make every visit comfortable, welcoming, and informative. Thank you for your thoughtful review!
Hannah Barry
1 month ago
I had a wonderful experience here - they were able to get me in very quick to fix my bottom retainer. Everyone was so kind! Tammy, Jessica, April, Yvonne, Peg, and Dr. Smith, thank you so much!! Also they have these cool individual floss packets that are very cute
Response from the owner:Thank you so much for your kind words! We truly appreciate you taking the time to share such a thoughtful review. Our team works hard to make every visit welcoming, comfortable, and positive, and your feedback means so much to us. We’ll be sure to share your sweet comments with the team—and we’re so glad you enjoyed the floss packets, too! 💙🦷✨
— The Due West Orthodontics Team
Eric Lewis
1 month ago
Due west had awesome customer service. Thank you Yvonne for coming to my rescue,after hours to remove a band that was irritating my gums. Due West prides itself on customer service.🙂
KC RoWA
2 months ago
Very nice expérience
Response from the owner:Thank you for your kind review! We truly appreciate you taking the time to share your experience with us.
Delaney Spam
2 months ago
Great service and great staff definitely would recommend.
Response from the owner:Thank you so much for your kind words and recommendation! We truly appreciate you taking the time to share your experience with our team.
M. Massiah-King
2 months ago
Great teamwork with Dr. Smith, Yvonne, Ashton, Jessica, Ms Peg, Ms Sherlyn, Ms Tammy. They are the dream team. Customer care is outstanding. Best wishes for continued success.
Response from the owner:Thank you for your kind feedback! We’re so glad to hear you had a positive experience!
Renaee Smith
2 months ago
I love it it didn’t hurt the lady who did mines was very nice and gentle great service I love this place
Response from the owner:Thank you so much for your wonderful review! We’re thrilled to hear you had such a comfortable experience and felt well cared for by our team. Your kind words mean so much to us, and we truly appreciate you choosing our office! 💕
terrie mcdaniel
2 months ago
Yvonne is the most pleasant and kind person. Always a pleasure to be seen by her. And can’t leave out a mention of Tammy , the front desk service. Very genuine welcoming attitude displayed always . It’s appreciated ladies!
Response from the owner:Thank you so much for your kind words! We’re so happy to hear that you’ve had such positive experiences with our team. Yvonne and Tammy will be thrilled to know their kindness and welcoming attitudes are appreciated. We’re grateful for your support and kind review! 💕
Heidi and Matt McElhaney
2 months ago
Wow! Absolutely incredible staff and experience. Ashton was the sweetest and really helped calm my nerves. Tricia assisted her and was just as precious! I feel so thankful to have found such an amazing place to go for my orthodontic needs. I would highly recommend them!
They were also so sweet to give me a stress ball for my nerves, chapstick for my chapped lips, and even the cutest pink shirt. They truly went above and beyond! 💕
Response from the owner:Thank you so much for your kind words! 💕 We’re so happy to hear that our team helped make your experience comfortable and welcoming. Our team loves going the extra mile to help our patients feel at ease! We truly appreciate your recommendation and are so grateful you chose us! 🩷✨
Theodore Bogle
2 months ago
Yvonne is the best, amazing
Response from the owner:Thank you so much for your kind words! We’re so glad to hear that you had such a wonderful experience with our team. We’ll be sure to share your compliments with Yvonne—she’ll be thrilled to hear them! We truly appreciate you taking the time to leave such a thoughtful review. 😊
Alyssa Anderson
2 months ago
Glennette was amazing! I started Invisalign and the process was seamless. So excited to see my results soon.
Response from the owner:Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience and that Glennette made you feel comfortable and well cared for. We’ll be sure to share your wonderful feedback with her! We truly appreciate you taking the time to share your experience with our team. 😊
Regenia Haley
2 months ago
Great visit this morning at Due West. Yvonne was a true pleasure and so happy to have met her. She was very thorough and patient. I’m so excited about the progress of my teeth!
Response from the owner:Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience and felt well cared for. We’ll be sure to share your kind words with Yvonne—she’ll be so happy to hear them! We truly appreciate your trust and support, and we’re grateful you took the time to share your feedback! 😊
BlueEyedFox :3
2 months ago
My daughter had Yvonne today to work on getting her ready for retainers. My daughter has autism and social interactions can sometimes be hard but she made her feel like she matters and was extremely professional.
Nancy Hyatt
2 months ago
I used this office 27 years ago and loved it!!! Now I'm back for myself and I still love it.
Response from the owner:Thank you so much for your incredibly kind words! It means so much to hear that you’ve had such positive experiences with our office over the years. We truly appreciate your continued support and are so grateful you took the time to share your feedback. Thank you for being part of our office community! ❤️


